"This doesn't help at all, in fact it makes me more mad", wrote one user in a comment on Snap's post.
Snapchat said it will soon roll out tabs in the app's Friends and Discover sections to make it easier for users to find Stories, which are photos and videos shared by users that disappear after 24 hours.
Evan Spiegel and Miranda Kerr attend The Broad and Louis Vuitton's celebration of Jasper Johns: "Something Resembling Truth" at The Broad on February 8, 2018 in Los Angeles, California.
Thus, the redesign. Now we wait to see if Snapchat users, like Facebook users, are willing to get over the changes after making such a fuss. But on Wednesday, the company said it would issue a new update, while continuing to support some bits of the redesign.
In response to the petition, Snap Inc replied in part, "We completely understand the new Snapchat has felt uncomfortable for many".More news: Pune Hyperloop project: All you need to know
The Snapchat redesign was also meant to compete more aggressively against the Instagram app by Facebook (FB) as well as Twitter. Over 1.2 million people have signed a petition on Change.org asking Snapchat to remove the redesign.
The two have also worked together - a year ago she teamed up with Snap to broadcast exclusive video as well as giving sneak peeks at her personal life.
Shares of Snap are up 14.6% this year.
Snapchat's market value lost $1.3 billion in the wake of Jenner's tweet and a controversial redesign.
The company went on to explain that numerous features of its freshly designed app - which has separated posts and messages from friends and more professionally produced content - will get better over time. Another new feature, Discover also shares the same skin, offering more value to the user in time the more they use it. "We are very excited for what's ahead", the statement read.